Rude customers are everywhere. The mall, the grocery store, even at a dog groomers. But take people’s natural propensity to be mean and factor in gambling. This is a series of disasters waiting to happen my friend.

Working at a casino and dealing with people, hundreds in a day is challenging to say the least. People who’ve made foolish decisions and have lost their money; people looking for someone to blame. Que the poor casino employee- whether your a slot associate, cashier or dealer be prepared, you’re gonna get it.

My area of misfortune was check cashing. We were the poor saps giving money to people who were loosing…badly. While we did have some friendly regulars, I must say many seemed like their goal was to annoy, and antagonize me; especially on days I wasn’t feeling well.

Picture this, you have a toddler at home. You and your spouse work opposite shifts to combat the cost of daycare. You work grave shift five days a week and don’t get to bed until 4:30-5 am. Now picture that you are a woman and your in your first trimester. Not only do you have to contend with regular fatigue, you now feel like you have mono, ache all over and have to stand in one spot for eight hours breathing in cigarette smoke. What is your tolerance level for B.S going to be?

Here are some of the rude comments I have had to endure during my stint:

1. “OH you look tired, are we keeping you up?”- My reply “Well yes, it’s three in the morning, I suppose I’m going to be a bit tired.”

2. “No Yawning!”- No yawning, really? Like one can help when the yawning reflex occurs? In this case I guess your supposed to apologize profusely for offending the person by feeling sleepy.

3. Once I misunderstood a man and repeated the question, he replies, “What, do you have wax in your ears?” - I guess the appropriate response would be to apologize profusely for not keeping up on personal hygiene.

4. When a person’s credit card declines and they don’t have the correct information we have to listen to, “What! what do you mean declined I have 100,000 dollars in that account.” - I always think uhuh sure you do and I’m Donald Trump!

5. People are allowed to smoke in the casino, but not at the booth. I just loved it when people stood in my window with cigarette behind their back. When I asked them to put out the cigarette they acted “so” sorry! - It makes one want to thank them for sharing their cancer stick.

It is amazing the lengths at which customers expect us to go to in order to appease them. They think they have the right to monopolize a line and hold up many people behind them. Perhaps instead of the customer is always right it should be, the customer had his say now “SHUT THE HELL UP!”